Website

By browsing and using the Kubitees website, you are agreeing to comply with and be bound by these terms and conditions of use, which governs the Kubitees (also referred to as “us”; “our”; and “we”) relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use this website.

Pricing

The content on this website, including product details and pricing, is for your general information and use only. It is subject to change without notice. We reserve the right to make modifications to our prices, policies and procedures at our own discretion. You are encouraged to check this page regularly to ensure you are familiar with the current version of our terms and conditions.

Payment

We accept payment through PayPal and all major credit cards. As soon as you place an order online, your PayPal account or credit card will be charged. Credit card fraud and theft of our merchandise will be prosecuted to the fullest extent of the law.

Order Processing Times

Processing time is an estimated period of time from when an order is placed to when an order is shipped.

Most, if not all, of our products are made to order. Please allow 1-3 business weeks for orders to be processed. Some orders may be delayed as a result of COVID-19 precautions/holiday peak-times.

Digital Products are delivered instantly to the email address you entered during checkout.

Shipping

We currently ship within the United States, to Canada, United Kingdom, New Zealand, and Australia. More options to come!

Depending on your location, shipping can take anywhere from 1-14 days. On average, our orders are processed and delivered in less than 8 business days (domestic) and 2 business weeks (international).

Order Tracking
Tracking numbers are provided by the shipping carrier and will be automatically shared with you once your order ships.

Shipping Rates
Shipping prices are calculated during checkout. USA orders over $75 are automatically shipped for free.

Refunds and Exchanges

Exchanges and refunds
Contact us and ship items backs within: 30 days of delivery

We offer a one-time exchange/refund per order. Please contact us and ship your item back within 30 days of delivery. If your item shows no signs of wear, wash, or alteration, you will be able to exchange it or receive a refund. 

Exchanges and/or refunds do not apply to sale/discounted products, art prints or digital purchases.

Shipping costs
Please note that shipping costs are non-refundable and customers are responsible for all return shipping charges. Furthermore, we do not accept liability for shipping loss or damage of returned goods.

Digital products are not eligible for refunds, or exchanges.

Regardless of the terms listed, please do not hesitate (we can’t stress this enough) to get in contact with us if you have any questions or concerns regarding an order. Your satisfaction is our top priority!